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Noticeboard

Cranbrook Surgery is now at 737A Cranbrook Road, Ilford, IG2 6RJ.

E-consult:

Patients are advised to use e consult service through our website for their on going sick notes and letter requests. 

Urgent GP appointments

You can call the service directly on 020 3770 1888 between 2pm and 9pm on weekdays and between 9am and 6pm on Saturdays and Sundays all year round for an appointment. NHS 111 can also book you into a GP hub if you need an urgent appointment.

CTT - Telephone0300 300 1660 (treatment) | 0300 300 1661 (therapy)

The Community Treatment Team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: exacerbation of infections or worsening of long term conditions such as COPD and falls without injuries. 

Time/date- Seven days a week - 8.00am to 10.00pm

There will be no clinics operating on the following Wednesday mornings throughout 2020  as the Doctors attend the Protected Learning event for Redbridge

15th Jan, 19th Feb, 

Please note the surgery will be closed on the following Bank Holiday dates.

1st January 2020, 10th April 2020, 13th April 2020, 8th May 2020, 25th May 2020, 31st August 2020, 25th December 2020, 26th December 2020

Practice Management

Mrs Shamsia Ahmad (f)

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Shyni Padma (f)

Reception

Lalita Castelino
Harsha Dodhia
Tina Dole
Ann Harris
Eloise McHugh
Mrs Vandana Santhosh (f)
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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