Please note that the surgery will be closed on Friday 18th April and Monday 21st April for the Easter bank holiday. Please contact 111, or 999 for any medical emergencies.
Bilingual antenatal birth preparation classes are now available to book for non-English speaking pregnant women.
Women who speak Bengali, Hindi, Punjabi, Romanian, Urdu, and Albanian can book themselves into these classes, with the support of interpreters, via the QR code in the leaflet below. These classes provide essential antenatal education, and will help provide the necessary information and support that you need for your birth journey.
The NHS has commissioned Healthy.io, as part of a national NHS programme, to deliver a service providing at-home urine test kits for patients at risk of chronic kidney disease. This will allow you to conduct this important test at home using a smartphone.
Follow the link below for more information:
See below for information on the NHS Low Calorie Diet Programme – a free service for people with type 2 diabetes.
NHS England is offering a free 12 week Digital Weight Management Programme, supporting people living with obesity, and diagnosed with diabetes, hypertension or both.
Follow the link for further information:
For information and advice on contraception and sexual health services, you can contact the Family Planning Clinic on: 020 8970 5724 between 8am and 3pm, Monday to Friday.
Services in Barking, Havering and Redbridge are currently running from Barking Community Hospital, Queen’s Hospital and Ilford Health Exchange Centre.
Please visit the website for more information:
https://www.bhrhospitals.nhs.uk/sexual-health
For further information on contraception services:
https://www.nhs.uk/nhs-services/sexual-health-services/find-contraception-services
See below for information on where to go if you are pregnant.
Follow the link below to self-refer to maternity clinics at Whipps Cross Hospital, Newham Hospital or Royal London Hospital:
https://www.bartshealth.nhs.uk/maternity
You can also self-refer to Barking, Havering & Redbridge (BHR) university hospitals: King George Hospital and Queens Hospital.
You can now manage your referrals online: https://refer.nhs.uk/login
Patients can directly book, change and cancel their hospital appointments online without help from the GP surgery.
To view your referrals, you will need your booking reference number and access code – please contact the surgery if you do not have this.
See the following video on how to access your referral information online:
https://www.youtube.com/watch?v=NxOYP_c69rI
For more information, visit the NHS website:
The Minor Eye Care Service is covered by the NHS and is free to people living in the area. They can offer help for a number of eye related issues including: red eye, itchy eye, cataract assessment and much more. This service is currently offered at Rose Opticians in Gants Hill.
The optician will either call you for a virtual assessment on the day or will advise of alternate options.
You can self-refer by contacting them via telephone on: 0208 551 5353
Address: 583 Cranbrook Road, Ilford Essex IG2 6JZ
Email: info@roseopticians.com
See below for further information:
Pharmacy First is a new advanced service which involves Pharmacists providing advice and NHS-funded treatment, where clinically appropriate for seven common conditions.
Below are seven common conditions for which we can refer you to local pharmacies:
| Clinical pathway | Age range |
| Acute otitis media | 1 to 17 years |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
| Shingles | 18 years and over |
| Sinusitis | 12 years and over |
| Sore throat | 5 years and over |
| Uncomplicated urinary tract infections | Women 16-64 years |
Pharmacists can offer clinical advice for a range of minor illnesses; if symptoms suggest it’s something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP, nurse or other healthcare professional.
Examples of minor illnesses include:
• Back-ache, sprains and strains
• Colds
• Coughs
• Conjunctivitis
• Constipation
• Diarrhoea
• Earache
• Haemorrhoids
• Hay fever
• Head lice
• Headache and fever
• Heartburn and indigestion
• Insect bites and stings
• Mild eczema and dermatitis
• Minor fungal skin infections
• Mouth ulcers
• Nappy rash
• Sore throat
• Teething
• Threadworm
• Thrush
If you contact the surgery with any minor illnesses that can be assessed and treated more quickly by a local pharmacy, we can send an electronic referral to the pharmacy of your choice, who will then contact you for a consultation.
See below for more information:
https://www.nhs.uk/nhs-services/pharmacies/how-pharmacies-can-help
While it is not a requirement for the practice to provide a wound care clinic, our nurses are able to provide wound care where necessary. Alternatively, we also refer patients to the simple wound care service.
Simple wound care services are available to all patients over the age of 16 who are registered with a GP practice in Barking & Dagenham, Havering or Redbridge. The services support patients with managing wounds such as skin ulcers, first degree burns, post-surgical sutures, clips removal and routine dressings.
You can book online or by calling 07935 534 762. The phone line is open Monday to Friday from 12pm to 2:30pm, excluding weekends and bank holidays.
Please see the leaflet for further information on how to book and where to go.