We have an active Patient Group of volunteers who:

• Contribute to the continuous improvement of surgery services
• Foster improved communication between practice and patients
• Provide practical support to help implement change at a practice level
• Respond to developments in local NHS provision
• Help patients to take more responsibility for their own health
• Are always keen to hear any ideas you may have in relation to the above services

Our next PPG Meeting will be held on;

Date: Wednesday 17th May 2023

Time: 1pm

Location: Cranbrook Surgery

Please complete the form on the right if you are interested in participating. A member of our team will contact you to confirm this for any furture meetings.

Your feedback will be highly appreciated.

Enhanced Access is a national stipulated directive that we are currently working on developing the best way patients can be offered GP surgery services outside of core GP hours (8am-6.30pm). Appointments for these evening and weekend services will be available to book online and will be held at a dedicated site within Cranbrook PCN locality.

These appointments will ensure we deliver services tailored to our patients needs providing convenient access to GP services. We hope that the proposed changes allow us to further our work on local health priority areas that require more support.

Priority areas are:

• - Normal GP Appointments
• - Diabetic Health Checks
• - LD Checks
• - NHS Health Checks
• - Cancer screening
• - Immunisations

We are consulting with patients to ensure our proposed plans meet their needs.

We are proposing: -Time of appointments :18.30-20.00 (Mon-Fri) and 09.00-17.00 (Saturdays)

Location of appointments: Site within our area Patients can expect a service that will be run by a team of clinicians, a mix of face to face and remote, pre bookable consultations available up to 2 weeks in advance ensuring the service is accessible to all.

We want patients to have more choice, flexibility in accessing an appointment. The increase will extend capacity allowing for routine appointments for those who need multiple support. Please email any comments to pcn.cranbrook@healthbridgedirect.co.uk