Clinics We Offer
The doctors and nurse have special interests in different aspects of medical practice. Therefore the practice is able to offer a wide range of services including the following:
- Ante Natal & Post Natal Care
- Asthma
- Child Development Checks
- Childhood Immunisation
- Diabetes
- Family Planning
- Minor Surgery
- Sexual Health
- Interpreting Service
We provide interpreting service on request for our non English speaking patients.
Travel Vaccinations
Travel vaccination Clinic is no longer a service we provide at Cranbrook Surgery. Sorry!
Please be informed that as of the 1st of August 2022, Cranbrook surgery will no longer be administering travel vaccinations.
However, there are local pharmacys in the area that will happily provide this service, alternatively you may wish to visit one of the travel clinics closer to you.
For more information about travel, please see the link below.
Simple Wound Care
Simple Wound Care
What is this service?
Most cuts and grazes can be treated at home and will start to heal in a few days. But some wounds may need to be treated by a medical professional if there's a risk of infection, if the injury is serious, or if you have recently had an operation.
Simple wound care services are available to all patients over the age of 16 who are registered with a GP practice in Barking & Dagenham, Havering or Redbridge. The services support patients with managing wounds such as skin ulcers, first degree burns, post-surgical sutures, clips removal and routine dressings.
How does it work?
You will be advised to book an appointment by your doctor or a nurse if you have a wound that needs to be cared for with a dressing.
You can book an appointment seven days a week at a time convenient to you.
Appointments are available Monday to Friday from 8am-6.30pm and on Saturday and Sunday between 9am-5pm.
How can I make an appointment?
You can book an appointment online or by contacting the team on one of the numbers below.
• Barking and Dagenham:
You can book online here: https://app.10to8.com/book/swcbarkingdagenham/
If you are unable to book online, then you can book by calling: 020 4539 2837.
The phone number is open Monday to Friday from 4pm to 6pm, and Saturday and Sunday 12 to 2pm. This does not include bank holidays.
• Havering:
You can book online here: https://app.10to8.com/book/swchavering/
If you are unable to book online, then you can book by calling: 020 4539 2837. The phone number is open Monday to Friday from 4pm to 6pm, and Saturday and Sunday 12 to 2pm. This does not include bank holidays.
• Redbridge:
You can book online here: https://app.10to8.com/book/redbridgeswc/
If you are unable to book online, then you can book by calling: 07935 534 762.
The phone number is open Monday to Friday from 4pm to 6pm, and Saturday and Sunday 12 to 2pm. This does not include bank holidays.
Where will I need to go for my appointment?
You can book an appointment at a site close to you, meaning you no longer need to visit A&E or an Urgent Treatment Centre to have your wound dressed. You will need to book into a site connected to your GP Practice and the booking system will guide you through this. The full list of sites is available on the other side of this leaflet.
What do I need for my appointment?
Remember to bring with you the discharge letter from your operation / procedure / appointment, as it will contain important information about your wound the service will need to know at your first appointment.
CPCS- Community Pharmacist Consultation Services
FAQs
What is this new service about?
From April 2022, when you call the practice, you will be asked about your symptoms. If they indicate that you can best be helped by a pharmacist, you will be offered a same day private consultation with a community pharmacist at your local choice of pharmacies
Community pharmacists have already successfully seen thousands of patients for a consultation for a minor illness, following a call to NHS 111. This new way of arranging consultations with the pharmacist by a GP practice, has been successfully piloted around the county.
Why are you doing this?
Pharmacists are qualified healthcare professionals and experts in medicines. They can offer clinical advice and over-the-counter medicines for all sorts of minor illnesses, and a same day consultation can be arranged quickly and at a time to suit you.
This in turns frees up GP appointments for those people with more complex symptoms who really need to see a GP
What happens when I see the community pharmacist?
We will share your personal details with the pharmacist and details of your minor illness and the pharmacist will contact you to arrange your consultation on the same day, or at a time that suits you.
You may be seen in person in a private consulting room, if the pharmacist thinks it appropriate, or your consultation may be carried out over the phone or via video. You will be asked about your medical history and symptoms and current medication, in the same way the GP would ask you about them.
Usually, the pharmacist will provide you with advice and can sell you with an over the counter product where needed, if you choose. They will also send details of your consultation back to us for our records.
If the pharmacist feels you need to be seen by a GP urgently, they will call us to ensure you are seen, or they will advise you to contact the hospital Emergency Department if deemed necessary. You may also be referred back to us to arrange a non-urgent appointment or follow up.
What if I get free prescriptions from my GP?
Your pharmacist will provide you with advice on how to treat your symptoms, which may include a medicine or product. Medicines that can be purchased in a pharmacy to treat minor illnesses, are usually inexpensive and would not normally be prescribed by your GP anyway. You are free to choose if you wish to make a purchase or not.
What happens if I don’t want to see the pharmacist?
We want to ensure that you are offered an appointment with the most appropriate qualified health care professional based on your symptoms. If you have minor illness symptoms that can be treated the same day through a consultation with a qualified community pharmacist, but do not want to accept this referral, you will be offered a routine appointment with your GP at a future date.
What if the patient is my child?
Children aged over two years are eligible to use this service and can be seen by the pharmacist. Children who are able to make their own decision about their health may be seen unaccompanied.
Why is this a good thing for patients?
Community pharmacies are local, open longer hours than the GP practice and can offer you the same consultation outcome at a time that is more convenient for you. If the pharmacist thinks you need to see the GP, they can help arrange an urgent appointment for you.
Patients who have already used the service liked the convenience of having a consultation on the same day, or a day that suited them, at a pharmacy of their choice. 78% of people who had a consultation with a community pharmacist were successfully helped.
Do You Need To See A GP Today?
Appointments are available with a GP
Consultations at the Loxford Polyclinic are by APPOINTMENT ONLY as there is no walk-in service.
The Loxford Polyclinic appointments are for urgent conditions that are likely dealt with by your GP but are not for ongoing chronic problems like heart disease and not for emergencies requiring A&E (accident and emergency)
How does it work?
CALL: 02036494499
The appointments line is open during the following times:
Monday -Sunday 8:00 - 20:00
Appointments will be made at the following centre
Loxford Polyclinic
417 Ilford Lane, Ilford, IG1 2SN