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Noticeboard

Cranbrook Surgery is moving

Cranbrook Surgery is moving to brand new premises at 737 Cranbrook Road, Ilford, IG2 6RJ(Next to Kenwood Medical Centre) on the 27th December 2019.

The last surgery here at our current place will be on the morning of the 24th December.  We will re-open on Monday 30th December at the new premises.

The practice is not closing, the staff are not changing and you will still be registered with the practice and with your GP.

E-consult:

Patients are advised to use e consult service through our website for their on going sick notes and letter requests. 

There will be no clinics operating on the following Wednesday mornings throughout 2019  as the Doctors attend the Protected Learning event for Redbridge

17th Jan, 21st Feb, 21st AMr, 18th Apr, 16th May, 20th Jun, 15th Aug

19th Sept, 17th Oct, 21st Nov, 19th Dec

Please note the surgery will be closed on the following Bank Holiday dates

1st January 2019, 19th April 2019, 22nd April 2019, 6th May 2019, 27th May 2019, 26th August 2019, 25th December 2019, 26th December 2019

Appointments

Consultations are by booked appointment. These can be made by telephone during the hours 08:00–18:30, Via patient online access  or in person during opening hours.

If you are going to be late (more than 10 minutes) please inform the surgery or make another appointment.

Medically urgent cases can be fitted in on the day, please call the surgery at 08:00. This service is for conditions that cannot wait until the next available appointment; either they have happened overnight or an existing condition has worsened.

Health Checks

If you are over 16 years old and have not had a consultation within the past three years or if aged 75+years and have not had a consultation in the past 1 year, please make an appointment with our nurse for a check-up. We also offer health checks for those patients aged 40 – 74 to assess your risk of developing heart disease, stroke, type 2 diabetes or kidney disease and giving you personalised advice on how to reduce it.

Specialist and Hospital Care

If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where and when you would like to go. They can then book your appointment electronically while you wait.

If you would prefer to have some time to think before deciding where and when to have treatment, you will be given paperwork and a password to enable you to book the appointment yourself.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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